The Clinique Auditive Ioannoni Audioprothésistes Inc. (hereinafter referred to as the Ioannoni Hearing Clinic) is committed to protecting your privacy. The Ioannoni Hearing Clinic takes the privacy of your personal information seriously and is committed to respecting the confidentiality of information collected via its website.

The Clinique Auditive Ioannoni is committed to respecting, in accordance with applicable laws, its obligations concerning the collection and processing of personal and confidential information obtained in the course of operating a business so that everyone can benefit from respect for their reputation and privacy.

This privacy policy (hereinafter referred to as the “Policy”), describes the information that the Clinique Auditive Ioannoni may collect from you in the course of its activities, for the following purposes

information is collected, how we use it and the circumstances in which it may be passed on to third parties. In addition, this Policy sets out your rights regarding the collection, use and disclosure of your personal information. Clinique Auditive Ioannoni will not collect, use or disclose your personal information other than in accordance with this Policy and applicable laws in Canada and Quebec.

SCOPE OF THE POLICY

By browsing the Website, whether or not you are logged into an account, you agree to the terms and conditions of this Policy. If you continue to use the website after a new version of this Policy has been posted, you accept the changes and will be bound by them.

these. By providing us with your information, you consent to its collection and use as set out in this Policy.

COLLECTION OF PERSONAL INFORMATION

The Ioannoni Hearing Clinic may obtain personal information from you when you contact us by telephone, e-mail or via the appointment form on the website.

For more information about the protection of your personal information and your rights, please contact the Office of the Privacy Commissioner of Canada or the Commission à la protection de la vie privée du Québec.

• Office of the Privacy Commissioner of Canada https://www.priv.gc.ca/ – Commission d’accès à l’information du Québec cai.gouv.qc.ca

USE OF COOKIES

The Ioannoni Hearing Clinic website, https://www.cliniqueaudiopro.causes cookies and other related technologies (for simplicity, all these technologies are referred to as “cookies”). Cookies are also placed by third parties for statistical purposes.

What is a cookie?

A cookie is a small file sent by web pages and stored by your browser on the hard disk of your computer or other device. The information stored there may be sent back to our servers or to the servers of the third parties concerned during a subsequent visit.

What is a script?

A script is a piece of code used to make a website function correctly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon is a small invisible piece of text or image used to track traffic and store various data related to website use.

Third parties

The Ioannoni Hearing Clinic uses the services of third parties who set cookies, in particular Google. The Clinica Auditive Ioannoni cannot guarantee that these third parties will manage your personal data in a reliable or secure manner. These parties are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.

Statistical cookies

The Clinique Auditive Ioannoni uses statistical cookies to optimize the user experience on its website. With these statistical cookies, the Clinica Auditive Ioannoni obtains observations on the use of its website.

Marketing / tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to display advertising or to track the user on the website or on several websites for similar marketing purposes.

Placed cookies

Functional

Consent

When you visit the Ioannoni Hearing Clinic website for the first time, a pop-up window with an explanation about cookies will be displayed. You have the right to refuse them and to object to any other use of non-functional cookies.

You can also disable the use of cookies in your browser, but please note that the website may no longer function correctly.

Enable / disable and delete cookies

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies should not be set. Another option is to change your browser settings so that you receive a message each time a cookie is set. For more information about these options, please refer to the instructions in your browser’s Help section.

Please note that the Ioannoni Hearing Clinic website may not function correctly if all cookies are disabled. If you delete cookies from your browser, they will be placed again with your consent when you revisit the website.

YOUR RIGHTS CONCERNING YOUR PERSONAL DATA

You have the following rights concerning your personal data:

• You can send a request for access to your personal data processed by the Clinica Auditive Ioannoni ;
• You may object to the processing of your personal data; – You can request an overview, in a commonly used format, of the data processed concerning you;
• You can ask for your data to be corrected or deleted if it is incorrect or no longer relevant.
• You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such a withdrawal.
• You have the right to object to our organization’s failure to comply with the Personal Information Protection and Electronic Documents Act and, if the matter remains unresolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact the Ioannoni Hearing Clinic using the contact details at the bottom of this policy. If you have a complaint about how the Ioannoni Hearing Clinic handles your data, we would like to hear from you.

FORMS AND INTERACTIONS

Your personal information may be collected via the contact form on the on the Contact page.

The Ioannoni Hearing Clinic may use your personal information to :

• Staying in touch with you, answering your questions, passing on information and providing you with personalized service;
• Communicate with you by e-mail and send you promotional material or additional information about Ioannoni Hearing Clinic services, promotions and news;

Your information is also collected through the interaction you may have with our website, and may be used for the following purposes:

• Analysis and statistics (Google Analytics)
• Customer contact (contact form, e-mails or newsletters)

THIRD-PARTY SERVICES

The Clinica Auditive Ioannoni uses third-party services to manage its website. In no event will the Clinique Auditive Ioannoni be liable for any damages arising from these third-party services. To find out about the conditions of use of these services, we invite you to consult their respective terms of use and policies. Below is a list of the third-party services used:

Google Analytics (Google Inc.) is a free web analytics service that uses collected data to track and analyze website usage.

AUTOMATICALLY EXCHANGED DATA

The Clinique Auditive Ioannoni collects certain information during exchanges between your computer and its server. This mainly concerns the following information:

• Your IP address (example: 123.456.789.012);
• Pages visited and queries made on the site;
• Date and time you access these pages.

Most of the information transmitted automatically does not reveal your identity. They are collected only for the technological requirements inherent in Internet browsing.

SHARING PERSONAL INFORMATION

The Ioannoni Hearing Clinic undertakes not to commercialize the personal information collected.

Unless otherwise specified in this statement, the personal information you provide will not be passed on to third parties without your permission.

In the event that Clinica Auditive Ioannoni becomes involved in a merger, acquisition or other form of asset sale with another organization, the personal information we have collected will become part of the assets transferred to that other organization. The Ioannoni Hearing Clinic undertakes to guarantee the confidentiality of personal data and to inform you before such data is transferred or subjected to new confidentiality rules. If you do not want your personal information to be used by this other organization, you can ask them to delete it.

SAFETY

Personal information collected by the Clinique Auditive Ioannoni is kept in a secure environment. The Ioannoni Hearing Clinic has adopted appropriate measures to preserve the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, communication, reproduction, use or modification, taking into account, in particular, its sensitivity and the purposes for which it is used. In addition, Clinique Auditive Ioannoni requires that each employee, agent or representative comply with this Policy.

To ensure the security of your personal information, Clinique Auditive Ioannoni uses the following measures:

• SSL (Secure Sockets Layer) protocol
• Content manager access management – authorized persons – Daily computer backup
• Login / password for connected users
• Encryption of sensitive data (e.g. passwords)
• Cloud server

The Clinique Auditive Ioannoni is committed to maintaining a high degree of confidentiality in order to protect your personal data and prevent it from being accessed, used or disclosed without authorization.

The Ioannoni Hearing Clinic undertakes to inform you by e-mail of any security breach leading to unauthorized access to your personal data as soon as possible.

RESOURCE PERSON

You may exercise your rights under this Policy or address any other questions or complaints regarding the privacy practices of Clinique Auditive Ioannoni by contacting Clinique Auditive Ioannoni :

Contact: Natacha Ioannoni

Mail : 5700 rue St-Zotique Est bur. 203, Montréal (Québec) H1T 3Y7

Email: natacha@cliniqueaudiopro.ca

Telephone: (514) 254-8080

*MODIFICATION OF THIS POLICY*

The Ioannoni Hearing Clinic reserves the right to modify or supplement this Policy at any time, at its sole discretion. Any material changes that may affect the way we manage your personal information will be disclosed in this document.

Ioannoni Hearing Clinic asks users to review the most current version of the Policy. If you object to any changes in this Policy, please discontinue use of the website. Your continued use of these services after a new Policy takes effect constitutes your acceptance of the new Policy.

This page was last modified on February 12, 2024 and applies to citizens and legal permanent residents of Canada.